Terms and Conditions

Installation Work:

• All electrical installation work will comply with BS7671: 2000 and any amendments in force at the time of the works.

• All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

• Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional reasonable cost.

• Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.

• Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory reinstatement.

• Where agreed beforehand, chases to walls, etc. will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.

• All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary. However, all building work will usually cause dust etc. and the customer will need to ensure that they take all reasonable precautions to clear the immediate areas and protect anything that could be affected by temporary dust etc.

• Whilst undertaking the supplementary work at the property, the client is required to provide water and power free of charge.

• For customers purchasing from a retailer, please note that any damaged / missing stock will potentially affect the job duration. We can help with the ordering of items but please note that this is not our responsibility. Where items need to be ordered, please let us know when they arrive and also confirm that there is no obvious damage before we attend. As long as we have received confirmation of authorisation to attend from the retailer, we will provide you with our next available appointment. Please bear in mind that we have to move work around to accommodate, as our diaries are booked up well in advance. We will always provide the earliest appointment in this instance.

Exclusions:

• Clearing and / or moving of furniture and other items blocking access to work areas are not included.

• Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc.) are not included, except as outlined above.

• Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

• Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.

Extras and Variations:

• All extras and variations are chargeable upon completion which may well be in advance of the rest of your supplementary work being complete.

Pricing:

• The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.

• Unless stated otherwise, the costs quoted assume standard 8 hour working day from 08.00-16.00 Monday to Friday. Work required outside these hours may attract out of hours premium rates.

• Any additional work not covered in our quoted costs will attract additional charges plus material costs.

• All figures quoted are valid for 30 days from the date of the estimate or quotation.

Deviations from Building Regulations and BS7671:

• All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.

Risk and Title of Goods and Property:

• The risk in all goods supplied shall pass to the Client upon delivery.

• All goods supplied shall remain property of Bellamy Contracts Limited until all sums due have been paid in full.

Warranty:

• Bellamy Contracts Limited warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by Bellamy Contracts, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties. This does not affect your rights under the Consumer Rights Act 2015 or any other consumer legislation.

Sub-Contractors:

• Any issues/problems or complaints regarding Sub-Contractor’s, the Client should, in the first instance, inform Bellamy Contracts Limited who will ensure that these are dealt with expediently.

Payment:

• Unless agreed in writing, Payments must be made in full Upon receipt of invoice.

• Stage payments will be requested by prior arrangement. We reserve the right to request from you stage payments in the instance where works take longer than the time agreed at Quotation/Estimate.

• No works will commence until Bellamy Contracts Limited has received a deposit of 50% of the agreed costs (unless otherwise agreed in writing). This ensures that Bellamy Contracts Limited is fully equipped to provide the very highest levels of service and expertise, from project inception through to completion. This also applies if a project is delivered in ‘stages’, whereby a deposit will be required before proceeding to each new stage.

Dispute Resolution:

• In the event of a dispute, mediation is to be the preferred method of resolution.

Complaints Policy:

• The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times where a customer may not be completely satisfied.

• To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

• As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and the high standards the business aims to achieve.

• In the unlikely event there is anything you are not completely satisfied with, please contact the business as soon so the problems can be rectified as soon as possible.

Our Procedure:

• Please email us as soon as possible clearly stating the issue(s) so that we can make a plan to resolve. The business aims to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy the issue(s) raised. The business will need to be given the chance to resolve any issue(s) in the first instance having been informed clearly and promptly. We will not be able to discuss or remedy issues where another tradesperson has been brought in without our knowledge or before we have been informed of the intention to do so.